Privacy Policy

Last updated: March 13, 2024

Welcome to the Privacy Policy of Posh Travel Club LLC (“we,” “us,” or “our”). We appreciate your interest in our services and your visit to our website: https://www.poshtravelclub.com

This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Website. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

As a provider of travel services, we understand the importance of privacy to our customers and website visitors. We use personal information to provide you with the best possible customer service and to offer relevant products and services.

We are committed to complying with all applicable data protection laws and regulations, including the California Consumer Privacy Act of 2018 (“CCPA”) and the General Data Protection Regulation (“GDPR”). These laws govern how we collect, use, share, and secure the personal information you provide. They also provide you with certain rights regarding your personal information.

Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our services to you. We categorize this information as follows:

Personal Information

This includes information that can be used to identify you directly or indirectly. Here are some categories of personal information we may collect:

• Contact Information: This includes your full name, email address, phone number, and physical address. We use this information to communicate with you about your travel inquiries and bookings.
• Travel Information: This includes your date of birth, travel preferences, dietary restrictions, passport information, and health information (if necessary for booking specific travel arrangements). We use this information to tailor our services to your needs and ensure your travel arrangements are handled smoothly.
• Demographic Information: This includes your age, gender, and nationality. We use this information for statistical purposes and to better understand our customer base.
• Billing Information: This includes your payment card details (including security code). We use this information to process payments for our services.
• User-Generated Content: This includes reviews, comments, and other content you submit to our Website. We use this information to improve our services and provide a platform for users to share their experiences.

Information Collected Through Technologies

When you use our Website, we may automatically collect certain information from your device. This includes:

• Device Information: This includes your IP address, device type, operating system, and browser type. We use this information to ensure our Website functions properly on your device and to improve our Website’s performance.
• Usage Data: This includes information about how you use our Website, such as the pages you visit, the links you click, the search terms you use, and your browsing history on our Website. We use this information to understand how our Website is being used and to improve our services.

Non-Personal Information

This includes information that cannot be used to identify you directly. Here are some categories of non-personal information we may collect:

• Aggregated Data: This includes statistical or demographic information about our users that does not identify any individual. We use this information to understand trends among our users and improve our services.
• De-identified Data: This includes data from which we have removed personally identifiable information. We use this information for research and analysis purposes.

2. How We Use Your Information

We use the information we collect for various purposes:

• To Fulfill Your Travel Requests and Provide You with Travel Services: We use your personal information to fulfill your travel requests and provide you with our travel services. This includes booking flights, hotels, tours, cruises, and other travel arrangements on your behalf. We may use your contact information to confirm your bookings, send you updates about your travel arrangements, and respond to your requests or inquiries.
• To Respond to Your Inquiries and Communicate with You About Your Travel Arrangements: We use your contact information to respond to your inquiries and communicate with you about your travel arrangements. This may include sending you emails or calling you to discuss your travel plans, answer your questions, or provide you with information about your bookings.
• To Send You Promotional Emails About Our Travel Deals, New Destinations, and Other Travel-Related Content: With your consent, we may use your email address to send you promotional emails about our travel deals, new destinations, and other travel-related content. These emails may include special offers, discounts, or news about our services. You can unsubscribe from these emails at any time by clicking the “unsubscribe” link in the email.
• To Personalize Your Experience on Our Website: We use your personal information and your usage data to personalize your experience on our website. This includes tailoring the content and recommendations you see based on your travel preferences, past browsing history, and other information you provide to us. By understanding your preferences, we can provide you with more relevant content and a more personalized experience.
• To Improve Our Website and Services: We use your personal information and usage data to improve our website and services. We use analytics tools to understand how users interact with our website, which helps us identify areas for improvement, develop new features, and enhance the functionality of our website.
• To Comply with Legal and Regulatory Requirements: We use your personal information to comply with legal and regulatory requirements. This includes responding to court orders, subpoenas, and other legal processes, as well as fulfilling our obligations under data protection laws.
• To Prevent Fraud and Protect Our Business: We use your personal information to prevent fraud and protect our business. This includes verifying your identity, protecting against unauthorized transactions, and maintaining the security of our systems.

3. Sharing Your Information

We understand the importance of your privacy and are committed to maintaining the confidentiality of your personal information. When necessary for the provision of our services, we may share your information with certain third parties under strict conditions.

Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our Website and providing our travel services. These service providers may include companies that provide technical support, data hosting, and payment processing services. These service providers are contractually obligated to:

• Keep your information confidential: They are not permitted to disclose or use your information for any other purposes than those defined in our agreement.
• Use your information only for the purposes we have specified: They can only process your information to carry out the tasks specified by us.
• Implement appropriate security measures to protect your information: They are required to maintain appropriate technical and organizational measures to protect your information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Other Entities

In addition to service providers, we may also share your information with the following entities:

• Travel Suppliers: Airlines, hotels, tour operators, cruise lines, and other travel service providers are necessary parties to fulfill your travel bookings. We share only the information necessary to ensure your travel arrangements are successfully executed.
• Payment Processors: We work with trusted third-party payment processors to facilitate payment for our services. We share your billing information with these processors to enable transactions. It’s important to note that we do not store your credit card details on our servers.
• Law Enforcement or Regulatory Authorities: If required by law, or to protect our rights, property, or safety, or that of our users or others, we may need to share your information with law enforcement or regulatory authorities. We will always do so in compliance with applicable law.

4. Your Rights and Choices

As a user of our services, you have several rights in relation to your personal information. These rights include:

• Access: You have the right to request a copy of the personal information we hold about you. This allows you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.
• Rectification: If the personal information we hold about you is inaccurate or incomplete, you have the right to request its correction. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Erasure: You have the right to request the deletion of your personal information, subject to certain exceptions. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law.
• Restriction of Processing: You have the right to request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful, but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• Data Portability: You have the right to request the transfer of your personal information to another company. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Right to Opt-Out: You have the right to opt out of receiving marketing communications from us at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt out of other forms of marketing, please contact us using the contact details provided below.

To exercise any of these rights, please contact us at:

Posh Travel Club LLC Email: admin@poshtravelclub.com

Please note that we may need to verify your identity before responding to such requests

5. California Residents

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act of 2018 (“CCPA”):

• Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we sold or disclosed your personal information for a business purpose, two separate lists disclosing:
    • sales, identifying the personal information categories that each category of recipient purchased; and
    • disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
• Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
  • Deny you goods or services.
  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
  • Provide you a different level or quality of goods or services.
  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
• Right to Opt-Out of Sale of Personal Information: We will not sell your personal information to any party. If in the future, we anticipate selling your personal information to any party, we will provide you with the opt-out and opt-in rights required by the CCPA.

To exercise any of these rights, please contact us at:

Posh Travel Club LLC Email: admin@poshtravelclub.com

6. International Transfers

In the course of our operations, we may transfer your personal information to servers located outside of your country of residence. This could occur if our servers are located in a different country, or if any of our service providers are located in or have facilities that are located in a different country.

Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also sufficiently consider certain legal frameworks relating to the processing of data.

When we transfer personal information outside of the European Economic Area (EEA) or other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on data protection.

To provide adequate protection for certain kinds of data transfers, we may use specific contracts approved by the European Commission known as Standard Contractual Clauses. These clauses provide a safeguard and assurance that the data transfers are performed with an adequate level of protection in compliance with GDPR requirements.

For transfers to the United States, we may rely on service providers who are certified under the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. These frameworks were designed by the U.S. Department of Commerce, and the European Commission and Swiss Administration, respectively, to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.

Please note that we take your privacy seriously and make every effort to protect your personal information during international transfers.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

For example, we may be required to retain certain information for tax or accounting purposes. In some jurisdictions, governing legal authorities may require companies to hold onto certain data for specific periods of time for regulatory compliance.

Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

For example, we may be required to retain certain information for tax or accounting purposes. In some jurisdictions, governing legal authorities may require companies to hold onto certain data for specific periods of time for regulatory compliance.

Once the retention period expires, personal data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

9. Children’s Privacy

Our Website is not intended for use by children under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from Children without verification of parental consent, we will take steps to remove that information from our servers. We encourage parents and guardians to monitor their Children’s internet usage and to help enforce this policy by instructing their Children never to provide personal information through our Website without their permission.

If you have reason to believe that a child under the age of 18 has provided personal information to us through our Website, please contact us at:

Posh Travel Club LLC Email: admin@poshtravelclub.com

We will promptly delete such personal information from our records.

10. Changes to this Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights under this policy, please do not hesitate to contact us. We are committed to responding to your inquiries in a timely and professional manner.

Posh Travel Club LLC  Email: admin@poshtravelclub.com

Please note that email communications are not always secure, so please do not include sensitive information in your emails to us.